This Hold Harmless Agreement ("Agreement") is entered into by and between Tuckers Party Rental LLC ("Provider") and the undersigned Customer, as of the rental date stated in the accompanying Rental Agreement. This Agreement is binding in accordance with the laws of the States of Connecticut, Rhode Island, and Massachusetts.

1. Acknowledgement of Pickup Responsibility

Customer understands that the Provider's pickup time is approximate and may occur as early as the rental period’s "end" or as late as 7 pm. Customer assumes responsibility for all rental equipment until the Provider has picked it up. If a different driver than originally designated arrives, Customer must contact the Provider immediately.

2. Safety and Operating Instructions

Customer acknowledges that the equipment delivered includes safety and operating instructions and agrees to read, operate, and supervise its use according to these instructions. Provider does not supply operators, leaving Customer solely responsible for the safe and correct operation of all equipment.

• Important Safety Standards: Customer is responsible for supervising equipment use, especially Moon Bounce units, and ensuring that all equipment is kept away from swimming pools or any water source. Customer acknowledges that using the equipment poses inherent risks, including potential injury or property damage, which Customer voluntarily assumes, releasing Provider from all associated claims.

3. General Release, Indemnity, and Hold Harmless

Customer agrees to take all necessary precautions to prevent injury or damage to persons and property when using the rented equipment. Customer assumes full responsibility for the operation, installation, and return of equipment in good working order and agrees to:

• Release and hold Provider harmless from any injury to Customer, Customer's guests, or any third parties using the rental equipment during the rental period.
• Indemnify and defend Provider against any liabilities, claims, damages, attorney fees, or costs arising out of injury, death, or property damage connected with the equipment, regardless of cause.
  These indemnity terms include claims due to Provider's potential negligence and extend to any food items provided through the rental.

4. Definition of Parties

"Provider" refers to Tuckers Party Rental LLC, including its owners, officers, employees, agents, and contractors. "Customer" refers to the individual or entity listed in the "Bill To" box and/or the signatory, along with their agents and employees.

5. Equipment, Rent, Payment, and Rental Period

Customer rents equipment from Provider for the duration specified as the "Rental Period." Full payment is required in advance, and the Customer remains responsible for the equipment until Provider retrieves it. No refunds will be issued for weather conditions or if the Customer elects not to use the equipment.

6. Delivery and Pickup

Provider will deliver and retrieve the equipment at the specified street address. Customer grants access to Provider for delivery, setup, and pickup within the stated times.

7. Condition and Inspection of Equipment

Customer agrees to inspect and confirm the equipment's condition at delivery, acknowledging receipt of all items in working order and assuming responsibility for use as-is.

8. Equipment Ownership and Possession

Title to all rental items remains with Provider. Customer's right to possess equipment begins at delivery and ends upon retrieval by Provider. Provider may repossess the equipment if it is not returned on time, with Customer liable for any associated costs.

9. Equipment Care

Customer is responsible for any damage beyond normal wear and tear. Replacement costs for non-standard damage will be charged according to the agreement.

10. Malfunction and Immediate Notice Requirement

If equipment malfunctions, Customer must stop its use and immediately contact the Provider. In case of Moon Bounce deflation, Customer should follow the troubleshooting steps provided.

11. Additional Rules for Specific Equipment

Customer agrees to specific safety standards for patio heaters, bounce houses, and other equipment as detailed, including guidelines on handling weather risks, safety, and supervision.

12. Limited Warranty

Provider warrants that equipment will be in working order upon delivery. This limited warranty excludes any implied guarantees of fitness for specific uses and limits Provider’s liability to repair or replacement if equipment malfunctions.

13. Legal Compliance

Customer agrees to comply with all applicable local, state, and federal laws during equipment use, obtaining any necessary permits, licenses, or approvals independently.

14. Legal Fees and Costs

If any action is taken to enforce this Agreement, the prevailing party is entitled to recover all legal fees and court costs as determined by a court of competent jurisdiction.

15. Customer Acknowledgement

By signing, Customer affirms understanding and acceptance of all terms and conditions, acknowledging a thorough opportunity to review this Agreement.

16. Severability

Should any provision of this Agreement be deemed unenforceable, all remaining terms will continue in full force and effect.

17. Entire Agreement

This document constitutes the full and complete agreement between Provider and Customer, superseding any prior agreements.

18. Deposit and Cancellation Policy

A non-refundable 50% deposit is required at reservation.

• 10 Business Days Prior: Canceling within 10 business days of the event date incurs a cancellation fee of 50% of the total rental amount.
• 5 Business Days Prior: Canceling within 5 business days of the event date incurs a cancellation fee of 100% of the total rental amount.
• 11+ Business Days Prior: Canceling 11 or more business days before the event allows for rescheduling or transferring the paid amount to a future event within one year of the original date.
• Acts of God: Should events be canceled due to natural disasters or other uncontrollable events, the Customer has 120 days to reschedule based on availability or may receive a credit toward a future event.

19. Image Release for Marketing

Customer agrees to allow Provider to use any images taken of the rented equipment for marketing purposes.

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Bounce House Specific Hold Harmless:

1. Safety Compliance: Customer agrees to follow all provided safety guidelines and ensure compliance by all users.
2. Assumption of Risk: Customer assumes all risks related to bounce house use, chairs, tables, etc,  holding Provider harmless against any related claims.
3. Insurance Requirement: Customer agrees to maintain comprehensive liability insurance and provide proof upon request.

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This Agreement is governed by the laws of Connecticut, Rhode Island, and Massachusetts.